If you have any issues or concerns regarding the repair, please contact us immediately. We strive to provide excellent customer service and will do our best to address any issues to your satisfaction.

Yes, our technicians are highly skilled and undergo regular training to stay updated with the latest repair techniques and technologies.

You can reach us by phone, email, or visit our repair centre during business hours. Our contact information can be found on our website or in the terms and conditions provided.

Repair times vary depending on the nature of the issue and the availability of replacement parts. In most cases, we aim to complete repairs within 1-2 hours. However, more complex issues may require additional time.

Yes, all repairs performed by Hiphone Repairs Sydney come with a warranty covering defects in materials and workmanship. The warranty period varies depending on the type of repair and will be communicated to you at the time of service.

Yes, we offer water damage repair services for smartphones. Our technicians will assess the extent of the damage and provide an appropriate solution.

We specialise in repairing a wide range of smartphone brands, including but not limited to Apple, Samsung, Huawei, Xiaomi, Oppo, Google, and more.

We accept cash, credit/debit cards, and other forms of electronic payment for our services.

At the moment, we operate from our repair centre, and customers are required to bring their devices to us for repair. However, we are exploring options for pickup/delivery services in the future.

We take the privacy and security of your personal data seriously. While we may need to access your device to perform the repair, we will not access any unnecessary data. We recommend backing up your data before bringing in your device for repair.