Privacy Policy

At Hiphone Repairs Sydney, we understand and respect the importance of your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services.

Information We Collect

Personal Information: When you engage with our services, we may collect personal information such as your name, contact details (including email address, phone number, and postal address), and payment information.

Device Information: We may collect information about your device, including its model, operating system, and unique identifiers, to facilitate the repair process.

Usage Information: We may gather information about how you interact with our website and services, such as IP address, browser type, pages visited, and duration of visit.

How We Use Your Information

Providing Services: We use your personal information to fulfil repair requests, communicate with you regarding your repair status, and process payments.

Improving Services: We may analyse usage data to enhance our website functionality, user experience, and service offerings.

Marketing: With your consent, we may use your contact information to send promotional materials, special offers, or newsletters. You can opt-out of these communications at any time.

Sharing Your Information

  1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or shipping companies.
  1. Legal Compliance: We may disclose your information when required by law or in response to a valid legal request, such as a court order or government inquiry.

Data Security

We employ industry-standard security measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Your Choices

You have the right to review, update, or delete your personal information at any time. You may also choose to opt-out of marketing communications. Please contact us if you wish to exercise these rights or have any questions about your data.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us now.

Thank you for trusting Hiphone Repairs Sydney with your smartphone repair needs.